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Fortune database entry no.
52
Book:
Magazin:
Project Description:
Internet Resource:
Area(s) of Application:
Product Development, Social and Vocational Integration
Relevant Player(s):
Research Institute, Manufacturer
Thematic Issue(s):
Methods / Strategies, Recommendations
Methods/Strategies:
Focus Groups / User Groups, Questionnaires
Example of user involvement in product development and technology
assessment
Abstract:
The COBRA-3 (Cooperation within Bureau, Research and Administration)
project was set up by the Fraunhofer Institut für Graphische
Datenverarbeitung IGD to test and realize multimedia and cooperative
teleworking systems. One kind of such applications can be a
virtual supermarket, a catalogue or shopping environment, which
is released as a CD.
A demonstrator version of the different tele-services was tested
by 16 users with various impairments at the Forschungsinstitut
Technologie-Behindertenhilfe (FTB). These users were asked to
answer a questionnaire for each application and to report about
their experiences about the usability and usefullness of the
single electronical services. By this method a direct comparison
between 3 approaches (Web-based catalogue, i.e. virtual railway-museum,
CD-based shopping catalogue, CD-based virtual supermarket) was
possible.
Project Name:
COBRA-3
Name of Institution
Fraunhofer Institut für Graphische Datenverarbeitung, FTB,
Industrial partners
FTB-Homepage.
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