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Fortune database entry no. 43

Book: Yes     Magazin: No     Project Description: No     Internet Resource: No

Area(s) of Application: Product Development
Relevant Player(s): Manufacturer, Dealer, Enduser, University
Thematic Issue(s): Methods / Strategies
Methods/Strategies: Focus Groups / User Groups, Interviews

The Implications of Smart Card and Self-service Terminal Technology for Disabled and Elderly People

The European Context For Assistive Technology, Assistive Technology Research Series

Author: Helen Petrie, Paul van Schaik, Vanessa Kirby, Helen Orpe
Abstract: The paper aims to identify user requirements for disabled and elderly people in relation to smart card technology. For this purpose, in-depth individual interviews were conducted in the U.K. with 103 people, including samples of those with visual, upper and lower limb disabilities, elderly people and a control sample of able-bodied people for comparison purposes.
Based on the results of the interviews, requirements for smart card system design and implementation are derived.
Editor: I. Placencia Porrero, R. Puig de la Bellacasa
Publisher: IOS Press ,   Amsterdam ,   1995
ISBN / ISSN: 9051992203
Relevant Pages: 102-105

Name of Institution University of Hertfordshire
European Context: 2nd TIDE Congress, 26-28 April 1995, Paris

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