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Fortune database entry no.
42
Book:
Magazin:
Project Description:
Internet Resource:
Area(s) of Application:
Product Development, Market Analyzis
Relevant Player(s):
Manufacturer, Dealer, Enduser, University
Thematic Issue(s):
Methods / Strategies
Methods/Strategies:
Focus Groups / User Groups, Questionnaires, Interviews
Elderly and new technology-on the introduction of new technology
in everyday life
The European Context For Assistive Technology, Assistive Technology
Research Series
Author:
Mari Anne Karlsson
Abstract:
Home shopping is an IT-mediated service, introduced into the
homes of elderly and handicapped individuals. Many individuals
cannot benefit from the services offered by society due to physical
or psychological impairment.
Three studies of different system characteristics (e.g. system
design, implementation, media design) have been compared and
analysed in the contribution.
Study 1: The 'requirement study'-new service and new technology.
The aim of the study (Karlsson & Kaulio 1992) was to to
specify general requirements for a home shopping system on basis
of users'/customers' experiences, problems and wishes (methods:
interviews, questionnaires).
Study 2: The 'implementation study'-well-known service and new
technology. The aim of the study was to determine the feasibility
of new technology (methods: focus group).
Study 3: The 'interface study'-reducing new technology anxiety.
The aim was to evaluate two different computer interfaces for
electronic shopping (methods: focus group, interviews).
Editor:
I. Placencia Porrero, R. Puig de la Bellacasa
Publisher:
IOS Press
,
Amsterdam
,
1995
ISBN / ISSN:
9051992203
Relevant Pages:
78-81
Name of Institution
Chalmers University of Technology
European Context:
2nd TIDE Congress, 26-28 April 1995, Paris
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