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Fortune database entry no. 130

Book: Yes     Magazin: No     Project Description: No     Internet Resource: No

Area(s) of Application: Product Development
Relevant Player(s): Enduser, Other
Thematic Issue(s): Methods / Strategies, Recommendations,
Methods/Strategies: Focus Groups / User Groups, Questionnaires

User Requirements for Electric Wheelchairs

Assistive Technology on the Threshold of the New Millennium

Author: Ingela Friman
Abstract: The Swedish Handicap Institute has carried out a study to identify the problems that the users experience with the existing technology and its possibilities for electric wheelchairs. The study was carried out according to the QFD model, which means that the users were in focus. The problems were identified and analysed by means of the focus group method. Relevant problems were transformed into requirements. The focus groups defined a total of 90 new requirements for electric wheelchairs. Many of the requirements, 24, concerned the seating comfort. A questionnaire concerning the importance of the requirements was prepared. It was responded to by 135 users, 30 occupational therapists and 17 technicians. The focus group method proved very successful in coming up with and analysing problems. These new requirements constitute the basis for the develop-ment of a complement to the existing requirement specification for the testing of electric wheelchairs by The Swedish Handicap Institute. The results have also been used to suggest further improvements of electric wheelchairs to the manufacturers.
Editor: Christian Bühler, Harry Knops
Publisher: IOS Press ,   Amsterdam, Berlin, Oxford, Tokyo, Washington, DC ,   1999
ISBN / ISSN: 1 58603 001 9
Relevant Pages: 204--208

Name of Institution The Swedish Handicap Institute

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